> ## Documentation Index
> Fetch the complete documentation index at: https://docs.junojourney.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Content & Learning Management
> Admin Tab 1 — analyze how internal content is performing, manage learning activities with custom views, and run external content, events, and certifications.
export const RelatedPages = ({pages = []}) => {
if (pages.length === 0) return null;
return <>
Related articles
{pages.map(page => )}
;
};
export const RoleBadge = ({roles = []}) => {
const colorMap = {
Admin: "yellow",
Manager: "blue",
Learner: "green",
"Co-editor": "purple"
};
return <>
{roles.map(role => {role}{" "})}
;
};
**Admin → Content** (`/admin/1`) is where you see how learning content is **performing**, **manage activities** across your org, and run **external content**, **events**, and **certifications**.
Most sub-tabs require an Admin or domain-admin role for **Content** (or **Events** for the Events tab). Some tabs additionally require the **LMS** or **LXP** module — see each section below.
***
## Sub-tabs at a glance
| Sub-tab | Use it to… | Requires |
| ------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------- |
| **Internal Content Analytics** | See enrollment, completion, and progress across all internal content. Drill into a single course/Journey to see who's stuck. | LMS module + content domain ≥ Manager |
| **Learning Management** | Power-user table of every learning activity (one row per user × content). Build saved **views** with custom columns and filters; export. | Content domain > Manager |
| **External Content Management** | Track third-party content that your learners are actually engaging with (requested, completed, recommended). | LXP module + content domain > Learner |
| **Events Management** | Manage live/virtual events, sessions, and attendees from a single table. | LMS module + events domain ≥ Manager |
| **Certification Management** | View who holds which certificates, bulk-upload certificates from Excel, and export. | LMS or Development module + content domain ≥ Manager |
| **Content Management** *(deprecated)* | Older flat content list. Use **Internal Content Analytics** instead. | — |
***
## Internal content analytics
**Why use it:** answer "how is our internal content performing, and where are people getting stuck?" Each row is a piece of content with a live snapshot of enrollment, completion, and progress distribution. Click a row to drill into per-learner analytics for that content item.
### Enrollment-type filter
The **All Enrollment Types** dropdown (top right) changes which enrollments the rates count. This is the most-asked-about control on the page — it changes the meaning of every percentage.
| Option | What it counts | When to use |
| ------------------------ | ----------------------------------------------------------------------- | ---------------------------------------------------------- |
| **All Enrollment Types** | Every enrollment (assigned **and** self-enrolled) | Default. The full picture. |
| **Assigned** | Only enrollments created when an admin/manager **assigned** the content | Auditing mandatory training, compliance, onboarding plans. |
| **Self-Enrolled** | Only enrollments where the **learner self-enrolled** | Measuring organic interest / catalog pull. |
These are filters over the same data (`assigned` vs `self` is recorded on each `usersUnit`); they do not change anything on the content itself.
### Status filter (Active vs Archived)
The **Status** dropdown next to it switches between two scopes:
* **Active Units** *(default)* — content that is live for learners.
* **Archived Units** — archived content. Stays in analytics but is hidden from learners' academy view. Archive is reversible from the row's action menu.
### Employee filter
The **Employees (N)** button (top left) opens a multi-tab filter dialog so you can narrow the table to enrollments for specific cohorts of users. Tabs:
* **Groups** — pick one or more user groups.
* **Users** — pick individual users.
* **Location**, **Department**, **Position** — filter by user attributes.
The dropdown at the bottom-left of the dialog ("All Users (N)") summarises the resulting cohort. Submit applies the filter to every metric in the table.
### Columns
| Column | What it shows |
| ------------------- | ------------------------------------------------------------------------------------------------ |
| **Training** | Title + thumbnail of the content item |
| **Type** | Course / Journey / Quiz / SCORM / Article / Video / Audio / Podcast / MOOC / Document / Survey |
| **Completion Rate** | Completed users / enrolled users |
| **Enrollment Rate** | Enrolled users / total in current cohort |
| **Last Activity** | Most recent learner activity on this content |
| **Statuses** | Coloured stacked bar — distribution of not started / in progress / completed |
| **Due Date** | Stacked bar of due-date status (overdue / approaching / on-track), where applicable |
| **Standalone** | `Yes` / `No` — whether the unit is consumed standalone or only as a step inside a larger Journey |
| **Actions** | Three-dot menu (see below) — only when `CAN_SEE_CONTENT_MANAGEMENT_v2` is on |
### Per-row actions
| Action | What it does |
| ----------------------------------- | ------------------------------------------------------------------------------------ |
| **Assign** | Add the content to selected users' assigned list (sends notification by default). |
| **Notify** | Send a nudge email to enrolled or assigned users (e.g., reminder before a due date). |
| **Archive / Unarchive** | Hide from learners while keeping analytics intact. Reversible. |
| **View content** *(admin only, v2)* | Jump to the content's live page (Journey or unit preview). |
***
## Learning management
**Why use it:** the most granular view in Juno — **one row per (learner × activity)**. Use it when you need to answer questions the analytics tab can't, e.g. *"show every R\&D employee whose `Compliance 2026` is overdue, with their manager and hire date, exported to CSV"*.
The new data table (behind the `USE_JUNO_DATA_TABLE_LEARNING_ACTIVITIES` flag) is built around three power-user concepts: **views**, **column manager**, and **CSV export**.
### Views
A **view** is a saved configuration of filters + sort + column order + column visibility. Every admin can create their own; views can be shared via URL.
What a view stores:
* Filters (per column conditions)
* Sort order
* Hidden columns (and hidden column groups)
* Column order
Per-view actions in the view tab bar:
* **Save** — persist the current configuration (button shows only when there are unsaved changes).
* **Rename** — edit the view's name inline.
* **Duplicate** — clone the view as a new starting point.
* **Copy share link** — share the view config with another admin via URL.
* **Delete** — remove the view (your views only).
If you switch views with unsaved changes, you'll be prompted to save or discard.
#### Save the default view as a new view
The **All Activities** tab is the default view. It can't be overwritten, but any customization you make on it can be captured as a new named view. When you change filters, sort, grouping, hidden columns, or column order on **All Activities**, the toolbar save icon becomes active and switches to **Save as new view**.
You'll be prompted to name the new view in three situations:
| Trigger | Prompt |
| --------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- |
| You click the toolbar **Save as new view** icon | Inline dialog asking for a view name. |
| You click another view tab with unsaved customizations on **All Activities** | "Save as new view?" — name the view to keep your changes, or **Discard** to switch without saving. |
| You navigate away from the page with unsaved customizations on **All Activities** | "Save as new view?" — name the view and **Save & Leave**, or **Discard**. |
View names must be unique. If you enter a name that matches an existing view, the dialog shows an inline error and the save button stays disabled until you change it. Names are capped at 100 characters.
Switching from **All Activities** to a saved view with the **Discard** option resets the table to its default state. To keep your filters and column layout, select **Save as new view** and give them a name.
### Column manager
The column-manager popover groups columns into **groups** that can be toggled together, and lets you **drag and drop** to reorder columns. The same popover and reorder behaviour works whether you're in the **flat** table or a **grouped** view, so muscle memory carries between the two.
To reorder, open the column manager, then drag a column (or a whole group) by its handle to the new position. The change applies immediately and is saved with the current view.
| Group | Columns |
| ------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| **Activity Information** *(always visible)* | User, Unit Name |
| **Activity Details** | Progress, Duration, Completed, Last Activity, Assigned, Started, Due Date, Submitted, Graded, Score, RSVP, Enrollment Type |
| **User Attributes** | Email, Department, Location, Direct Manager, Company, User Status, Job Title, Role, Manager Email, Hire Date, User Type, User ID |
| **Content Details** | Unit Type, Provider, Created, Added to Academy, Language, Expected Duration, Creator, Price, Certificate, Tags |
| **Event Details** | Event Name, Session Start, Session End, Session Location, Instructors, Label |
| **External Learning** | Proof, Proof Type, Proof Submitted, Request, Request Status, Request Type, Request Tag, Request Created, Last Approver, Last Approval |
| **Survey Details** | Feedback Survey, Survey Status, Survey Completed |
Column visibility is **per-view** — each view can show a different slice. Toggle whole groups off when they aren't relevant (e.g., turn off Event Details + External Learning when you only care about self-paced training).
#### Label column (Event Details)
Shows the **event label** for the session — the same colored chip that appears on the event itself (for example, *Mandatory*, *New Hire*, *Compliance*). The cell renders the label name on its configured background color; rows that aren't sessions show `-`.
Use the column filter to show only activities tied to one or more labels. Filtering is multi-select, so you can combine labels (e.g., *Mandatory* + *Onboarding*) to scope the table to those sessions only.
**When to use it**
* Audit attendance against a specific compliance or onboarding label.
* Split event activities from self-paced training in a saved view.
* Export a CSV of all session enrollments that carry a particular label.
#### Proof Type column (External Learning)
Shows one or more proof-of-completion types attached to an external learning activity — for example, *Certificate*, *Signature*, or a custom tag. Because a single activity can carry multiple proof types, the column accepts **multi-value filter** (select any combination from the filter popover).
The **Request Tag** column works the same way: it shows tags applied to an external-content request (used for Qualiopi audit trails and custom categorization). Both columns' filter states are persisted in the URL, so you can bookmark or share a view with those filters pre-applied.
**When to use them**
* Build a Qualiopi audit view by filtering **Proof Type** to *Signature* and exporting.
* Segment external requests by custom workflow tag using **Request Tag**.
#### Tags column (Content Details)
Lists every **content tag** attached to the unit — outlined chips, with up to three visible and a `+N more` tooltip for the rest. Tags reflect the taxonomy you assign in the content editor (topic, skill area, audience, and so on) and are available on every unit type.
The column filter is multi-select and matches activities whose unit carries *any* of the chosen tags. Combine it with other filters (Provider, Department, Status) to build views like *"all in-progress activities tagged `leadership` for the EMEA region."*
**When to use it**
* Build saved views per tagged learning track without listing every unit by name.
* Export completion data for a topic taxonomy (e.g., everything tagged `security`).
* Find untagged content by inverting the filter against a known tag set.
### Toolbar actions
* **Save view** / **Save as new view** — active only when there are unsaved edits. On a saved view it updates that view in place; on **All Activities** it opens the **Save as new view** dialog.
* **Clear all filters** — badge shows how many filters are active.
* **Export to CSV** — exports **the current view's visible columns**, applying the current filters/sort. Backed by BigQuery, so very large exports are supported.
### Row expansion
Click a row to expand into a sub-table for related events, sessions, or sub-records (e.g., a Journey row expands to its children).
### Grouped views
Switch from the default row-per-(learner × activity) layout into a **grouped view** to roll the table up by any attribute. For example, group by **Department**, **Unit Type**, **Provider**, or **Direct Manager** to see one row per group with aggregated metrics.
What you can do in a grouped view:
* **Aggregate numeric columns** — each numeric column shows a metric per group. Pick the aggregation from the column header.
* **Pre-group filter** — narrow the underlying activities before they're rolled up (e.g., group by Department but only over the last 30 days of activity).
* **Drill down** — click any group row to expand into the underlying activities behind that aggregate.
* **Export** — CSV export respects the grouped layout and current aggregations.
When you **group by Unit**, events that have multiple sessions show one row per session instead of collapsing every session into a single event row. This keeps per-session totals (enrollment, attendance, duration) visible at a glance, and the drill-down on a session row filters back to that specific session's activities.
#### Available aggregations
| Column | Aggregations | Default |
| ------------------------------------------------------ | ----------------------------------------- | ------- |
| **Duration** (time spent) | SUM, AVG | SUM |
| **Price** | SUM, AVG (shown with the currency symbol) | SUM |
| **Score** | AVG | AVG |
| **Count metrics** (enrolled, completed, started, etc.) | COUNT | COUNT |
Use **SUM** when you care about totals ("how many learner-hours did Sales spend on Compliance 2026?"). Use **AVG** when you care about per-learner intensity ("what's the average time a learner spends on this Journey?").
#### Breakdown columns
In a grouped view, add **breakdown** columns to see the full mix of statuses for a group in one column instead of one numeric column per status. Each breakdown renders as a single-cell stacked bar. Hover any bar to see each bucket's label, count, and percentage.
| Breakdown column | Buckets | Scope |
| ------------------------------ | -------------------------------------------------------------------- | ------------------------------------------------------------------------- |
| **Learning status breakdown** | Completed, In progress, Not started, Failed, Overdue | Non-event content (courses, videos, articles, SCORM, Journeys, quizzes) |
| **Attendance breakdown** | Attended, No-show, Upcoming | Event-type content only (events, webinars, meetings, ILT, workshops) |
| **RSVP breakdown** | Going, Maybe, Not going, No response | Event-type content only — pre-event intent, before attendance is recorded |
| **Purchase request breakdown** | Approved, Awaiting approval, Awaiting purchase, Declined or canceled | External (marketplace) activities only |
Each breakdown scopes to one row type so the labels always match the activity's lifecycle. A course never falls into the *Attendance* breakdown, and an event never falls into the *Learning status* breakdown — buckets that don't apply contribute 0.
**When to use them**
* **Learning status breakdown** — answer "how is each department progressing through this Journey?" in a single column instead of stacking Completed / In progress / Not started side by side.
* **Attendance breakdown** — see at a glance which sessions had high no-show rates when you group by Unit (one row per session).
* **RSVP breakdown** — gauge expected turnout for upcoming sessions before the event happens.
* **Purchase request breakdown** — track the marketplace approval funnel by Department or Provider.
#### RSVP and attendance metrics
When you group an events-heavy view (for example, by Unit or Department), the **Engagement** section exposes individual count columns for each RSVP and attendance state:
| Metric | What it counts |
| --------------- | --------------------------------------- |
| **Going** | People who accepted the invitation |
| **Maybe** | People who responded tentatively |
| **Not Going** | People who declined the invitation |
| **No Response** | Invitees who never replied |
| **Attended** | People marked as having shown up |
| **No-show** | People who registered but didn't attend |
RSVP fields capture **pre-event intent** (Going / Maybe / Not Going). Attendance fields capture **what actually happened** after the session. Juno tracks the two separately, so a learner who RSVP'd *Going* but didn't show up appears under both *Going* and *No-show*. Non-event content contributes 0 to every RSVP and attendance metric.
#### Purchase request metrics
For organizations using external content with approval workflows, the **Progress** section includes individual columns for each request state — **Approved Requests**, **Requests Awaiting Approval**, **Requests Awaiting Purchase**, and **Declined / Canceled Requests**. Internal content has no request workflow and contributes 0 to each.
The **Not Started** metric counts every activity a learner hasn't opened yet — both **assigned** and **voluntary**. This aligns with how Completed and In Progress are counted, so the three buckets add up to the same total population on every row.
When the data-table flag is **off**, the older `LearningActivitiesTable` renders instead — same intent, fewer features (no saved views, no column groups, no grouped-view aggregations).
Managers see a scoped version of this table at **Managers → Content → Learning Activities**, automatically filtered to their direct reports — see [Learning Activities (Managers)](/managers/learning-activities).
***
## External content management
**Why use it:** see what third-party content is actually being consumed by your org — what providers, what items, by whom. Useful for renewing licenses, curating the catalog, and chasing down spend.
The table is scoped to external content with **real activity** (completed, in progress, recommended, or requested) — not the whole catalog.
### Columns
| Column | What it shows |
| ------------ | ---------------------------------------- |
| **Training** | Title + thumbnail |
| **Provider** | Udemy, Coursera, LinkedIn Learning, etc. |
| **Type** | Content type from the provider |
| **Learners** | Avatar list of users who engaged |
| **Duration** | Expected time to complete |
| **Price** | Free or Paid |
### Filters
Title (text), Provider (autocomplete), Type (autocomplete), Free/Paid.
There's also an **Include Juno User** switch — toggle to include/exclude the synthetic Juno test user.
### Per-row click
Opens the content detail dialog with engagement breakdown.
***
## Events management
**Why use it:** one table for every event in the org — instructor-led training, webinars, workshops — with attendees and sessions accessible from the same row.
### Columns
| Column | What it shows |
| --------------- | -------------------------------- |
| **Event Title** | Title of the event |
| **Event type** | Event / ILT / Webinar / Workshop |
| **Event label** | Tag/label assigned to the event |
| **Creator** | Who created the event |
| **Members** | Avatar list of attendees |
### Row expansion
Each row has a chevron on the right — expand to see sessions and attendees inline (sessions list, with start/end, location, instructors, RSVP status).
### Filters
Title, Type, Label, Creator, Members. Plus the **Include Juno User** switch.
***
## Certification management
**Why use it:** a roster of who holds which certificates, with bulk upload for legacy/external credentials and CSV export for HR / compliance. The page is titled **Users Certifications**.
### Top-bar actions
| Action | Notes |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| **Upload Certificates (Excel/CSV)** | Bulk-add certificates from a spreadsheet — useful for migrating credentials issued outside Juno. Gated by `CAN_SEE_ADD_CERTIFICATES_EXCEL`. |
| **Export** (download icon) | CSV of the current filtered view. |
| **Filters** | Narrow the table by user attributes. |
| **Include Juno User** | Toggle to include/exclude the synthetic test user. |
### Columns
| Column | What it shows |
| ------------------------ | -------------------------------------------------------------------------------- |
| **User** | Avatar + name |
| **Certification Title** | Certificate name |
| **Issue Date** | Date earned/uploaded |
| **Expiration Date** | Empty if no expiry configured |
| **Authority** | Issuing body (Juno, Microsoft, Amazon, Zendesk, etc.) |
| **Certification Number** | External cert/serial number |
| **File** | Download link for the uploaded proof file (when `CAN_PROFILE_TABS_IN_LMS` is on) |
### Per-row click
Opens the user's profile scoped to certificate analytics (their full certificate history).
See also: [Certifications](/learning/certifications) for the learner-facing view, and [Roles & Security](/admin/roles-and-security) for who can issue/revoke.
***
## Key behaviors and nuances
* **Archive ≠ Delete.** Archive is reversible and hides content from learners while keeping analytics. Delete (handled outside this view) is permanent.
* **Drafts** are visible to authors and admins only; they don't appear to learners until published.
* **Views are per-user**, but shareable via URL. Sharing a view shares its **configuration**, not its data — the recipient sees the table scoped to their own permissions.
* **Exports respect the current view** — only visible columns and current filters/sort. Toggle a column on before exporting if you need it.
* **Enrollment-type filter** changes the meaning of every percentage on the Internal Content tab — verify which mode you're in before sharing a screenshot.
* The **Include Juno User** switch (off by default) controls whether the synthetic internal test user (`junojourney.com` accounts created for QA) is counted in the table — turn it on when validating QA setups, leave it off for real-org reporting.
***
## Reusing vs. duplicating content
Two ways to copy content with very different propagation rules. See the dedicated page for the full walkthrough: [Reuse and Duplicate](/admin/reuse-and-duplicate).
| Concept | Edits propagate? |
| ------------- | :--------------------------: |
| **Duplicate** | No — independent copy |
| **Reuse** | Yes — linked to the original |
***