> ## Documentation Index
> Fetch the complete documentation index at: https://docs.junojourney.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Vouchers (Credit Cards)

> Your virtual credit card — where to find it, how to use it, and what to do if it's declined.

export const RelatedPages = ({pages = []}) => {
  if (pages.length === 0) return null;
  return <>
      <br />
      <strong>Related articles</strong>
      <CardGroup cols={2}>
        {pages.map(page => <Card title={page.title} href={page.href} key={page.href} />)}
      </CardGroup>
    </>;
};

export const FeatureAvailability = ({module, feature}) => {
  const label = feature || module;
  return <Info title="Feature availability">
      {label ? <>This feature requires the <strong>{label}</strong> module. </> : <>This feature may not be enabled for your organization. </>}
      If you don't see it in Juno, contact your administrator.
    </Info>;
};

<FeatureAvailability module="LXP" />

## Overview

When your request is approved and the provider doesn't use voucher codes, you get a **virtual credit card** — a one-time or subscription card with a set limit, scoped to the approved purchase. You use it at the provider's checkout the same way you'd use any credit card.

For request-code vouchers (Udemy, Coursera, etc.), see [Learning Requests → Provider voucher code](/budget/requests#provider-voucher-code).

***

## Where to find your card

1. Open **My Wallet** (wallet icon, top-right of the Catalog).
2. Click the approved request.
3. The request dialog opens with the card displayed.

The card shows:

* **Card number** — click to copy
* **Expiration date (Valid Thru)** — click to copy
* **CVV** — click to copy
* **Cardholder name**
* **Amount limit** — the approved budget for this card

Each field is click-to-copy with a confirmation tick.

<Note>
  Your home page also surfaces an actionable card for requests that need your attention — clicking it opens the same request dialog.
</Note>

***

## How to use it

1. Open the provider's checkout for the approved purchase.
2. Click each field on the card in your request dialog to copy it.
3. Paste the **number**, **expiration**, and **CVV** at checkout.
4. Use the **cardholder name** shown.
5. Complete the purchase.

The card has a fixed spending limit equal to the approved request amount — anything over that limit will decline.

***

## Subscription card vs. one-time card

The admin sets the card type when approving:

| Type             | Behavior                                                                                                                          |
| ---------------- | --------------------------------------------------------------------------------------------------------------------------------- |
| **One-time**     | Designed for a single purchase. After a successful charge, the card front blurs in your dialog so you don't reuse it by accident. |
| **Subscription** | Designed for recurring charges (monthly SaaS, annual subscriptions). Stays usable across the billing cycle.                       |

You don't pick this — it's set based on the content. If you tried to charge a one-time card a second time and were blocked, contact your admin to re-issue or convert it.

***

## Card limits

Every card is locked down to keep spend on track. Your admin can configure any combination of:

| Limit                  | What it does                                                                                                                                                             |
| ---------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Amount limit**       | Caps total spend on the card. The sum of all charges can't exceed this number — the card declines anything over.                                                         |
| **Number of payments** | Caps how many separate charges the card will accept. After the last allowed charge, further attempts decline. One-time cards are effectively a 1-payment limit.          |
| **Merchant whitelist** | Restricts which providers/merchants the card will accept. A card issued for a Coursera purchase won't work at a different merchant — even if the amount is within limit. |
| **Expiration**         | Every card has a Valid Thru date. Past that date, the card stops working.                                                                                                |

The limits are picked to match the request you submitted — they're not arbitrary. If a legitimate charge is blocked, open the request dialog and report it. Common reasons a charge gets blocked:

* The merchant on the bill is different from the merchant you bought from.
* The cost ran slightly higher than estimated.
* A recurring charge fell outside the configured window.

***

## If your card is declined

A decline is usually one of:

* The charge exceeds the approved limit
* The card is one-time and you've already used it
* The provider isn't matched to the purchase the admin approved
* A subscription charge happened outside the expected pattern

To resolve:

1. Open the request dialog.
2. Click **Report issue** (or contact your admin directly).
3. Your admin can adjust the limit, re-issue the card, switch the type, or convert the request to a reimbursement.

***

## Common questions

**Is the card real money?** Yes — it's a real virtual card with a real limit, scoped to your approved request. Don't share it outside the approved purchase.

**Can I save it to my browser / password manager?** Avoid it — one-time cards are short-lived, and saving them encourages accidental reuse. Copy directly from the dialog when you need to pay.

**What happens to leftover budget if the charge is less than the limit?** It's released back to your wallet automatically.

**Can I see past cards I've used?** Yes — they stay in your request history under My Wallet, marked as completed.

<RelatedPages
  pages={[
{ href: "/budget/my-budget", title: "My Budget" },
{ href: "/budget/requests", title: "Learning Requests" },
{ href: "/learning/catalog", title: "Catalogs & Marketplace" },
{ href: "/admin/budget-and-credits", title: "Budget & Credits (Admin)" },
]}
/>