> ## Documentation Index
> Fetch the complete documentation index at: https://docs.junojourney.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Performance Issues

> Juno loading slowly or feeling sluggish? Steps to improve performance.

## Recommended browsers

Juno works best on the latest versions of:

* **Google Chrome** (recommended)
* **Microsoft Edge**
* **Mozilla Firefox**
* **Safari** (macOS)

Older browsers or unsupported browsers may experience slower performance or missing features.

***

## Juno is loading slowly

**Clear your browser cache:**

1. Open browser settings → Privacy / Clear browsing data
2. Clear cached images and files (you can keep cookies if you want to stay logged in elsewhere)
3. Reload Juno

**Disable extensions:**
Ad blockers, privacy extensions, and VPN extensions can interfere with Juno's loading. Try loading Juno in an **incognito/private window** (which disables most extensions) to see if that helps.

**Check your internet connection:**

* Juno is a web application that requires a stable internet connection
* Test your connection speed — slow or unstable connections affect page loads and video playback
* If you're on a VPN, try disconnecting temporarily to see if it improves

***

## Pages take a long time to load

If specific pages (like the catalog or analytics) load slowly:

* These pages may be loading large amounts of data. Wait for the initial load to complete.
* Try narrowing your search or applying filters to reduce the data being loaded.
* If the issue persists across multiple sessions, contact your admin — it may be a platform-level issue.

***

## Videos buffering or freezing

See [Video Playback Issues](/troubleshooting/video-playback) for detailed video troubleshooting.

Quick fixes:

* Lower the playback speed (video controls → speed selector)
* Check your internet connection
* Try a wired connection instead of WiFi

***

## Notifications are delayed

Notifications (email, push, Slack, etc.) may be delayed by a few minutes. This is normal — Juno processes notifications in batches.

If notifications are consistently very late (30+ minutes), contact your admin. See [Notification Issues](/troubleshooting/notification-issues).

***

## Mobile performance

Juno is a responsive web app — no separate mobile app is required. For the best mobile experience:

* Use Chrome (Android) or Safari (iOS)
* Keep your browser updated
* Close other tabs to free memory
* If performance is poor on your company's WiFi, try mobile data