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Common issues connecting an assistant to the Juno MCP server, and how to fix them.

Not connected, or stuck in a sign-in loop

  • Confirm your workspace slug is correct — it’s your Juno subdomain (e.g. acme for acme.junojourney.com).
  • Make sure you have access to that workspace, then re-run the sign-in.
  • Check the server URL: https://mcp-prod.the-juno.com/mcp?workspace=<your-workspace>.

ā€That isn’t availableā€, or a tool is missing

The capability isn’t enabled for your account. Tools you aren’t permitted to use don’t appear to your assistant.
  • Ask your Juno administrator to enable chat access for that capability.
  • If an admin just enabled it, reconnect the Juno server so the new tools load.
  • In the meantime, the same actions are available in the Juno web app.

The assistant can’t find the server

  • Double-check the JSON is valid and placed under the config key your client expects (most use mcpServers).
  • Confirm the transport is set to "type": "http".

Wrong or missing content

  • Content is scoped to your permissions — you only see what your Juno role allows.
  • Confirm you signed in to the intended workspace.
Last modified on July 26, 2026