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Admin → Employees (/admin/0) is where you manage every user in your org — accounts, roles, managers, custom attributes, bulk imports/updates, deactivation, and exports. Employees tab — user management table
Access to this tab requires either the Admin role or a People area admin role. Some actions on this page depend on your organization’s settings. See the action tables below.

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The users table

Each row is one user. The table supports server-side search, filter, sort, and column visibility. Use the column picker (checkbox icon in the top bar) to toggle which columns are visible. Users table with column picker open Legacy table also exposes: Job Title, Employee ID, Location, User Type, Hire Date, Deactivation Date, Phone Number. Free-text search across the table is at the top.

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Top-bar actions

Buttons appear based on your role and your organization’s settings.

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Adding a user

Click Add Users to open the create form. The dialog supports adding multiple users in one go (User #1, User #2, …) and a top-right Send Invitations checkbox controls whether invite emails go out on submit. Add user dialog Fields: * Email or phone is required. When Send Invitations is checked, new users with an email receive a welcome / magic-link email immediately.

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The user detail page

Click a user’s name to open their detail page. It has tabs for Skills, Experience, and Requests, an Impersonate button (when allowed), and a three-dot actions menu in the top right. User detail page — Requests tab

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User actions menu

The three-dot menu in the user detail header exposes the per-user actions: User actions menu

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Update users from CSV

A 4-step wizard launched from the top bar. Use it to update many users at once (it does not create new users — use Add Users for that, or contact support for bulk-create from file).
  1. Upload file — .xlsx or .csv.
  2. Map columns — match each spreadsheet column to a user field: First Name, Last Name, Full Name, Email, Employee ID, Phone Number, Department, Job Title, Location, Manager Employee ID, Manager Email, Manager Full Name, Employee Type, Hire/Start Date, or one of your custom attributes.
  3. Migration policy — pick how conflicts are resolved (overwrite, skip, append for list-typed fields).
  4. Preview — review the diff before applying.
Errors and unchanged rows are surfaced in the preview step.

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Bulk deactivate users from Excel/CSV

Juno support can deactivate many users at once from an Excel or CSV list of email addresses. Contact your Juno team if you need this.

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Custom attributes

Custom attributes are org-specific user fields, such as a region or a cost center. Juno support sets them up for your organization. Ask your Juno team to add, change, or remove one. Each attribute has a type: Each attribute also has two manager settings:
  • Visible to manager — managers can see the attribute. It appears on the user record for managers viewing their reports, and as a column, filter, and export field in the learning management table and learner analytics.
  • Editable by manager — managers can change the value (otherwise read-only for them). You can only switch this on after Visible to manager.
Managers don’t see an attribute unless Visible to manager is on. That includes attributes created before the setting existed. Admins and People area admins see every attribute in the Admin section. In the Manager section, everyone sees only the attributes marked visible. To let managers filter or report by an attribute, ask Juno support to switch Visible to manager on for it.
Custom attributes show up:
  • In the Add Users form
  • As mappable columns in Update Users from CSV
  • In the row data (if you add the column via the column picker)

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Search, filter, and sort

  • Search — free-text input at the top, matches name / email / employee fields.
  • Per-column filter — filter icon in each column header (autocomplete, date range, group picker, role enum, etc.). See the table above for which columns are filterable.
  • Sort — click the sort icon on sortable columns (Permission, Last Activity, Skills, User Status, Department, Company).
  • Column visibility — the column-picker icon (top bar) toggles optional columns.
Filters and sort are persisted in the URL — share the link to share the view.

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Bulk actions

Triggered from the top bar (not from row selection):
  • Send Invitation Email — sends to all users in the filtered view who are active and have never logged in.
  • Update Users from CSV — described above.

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Export

Click Export to download the currently filtered view as Excel (default) or CSV. Only visible columns are exported. When the User column is included, the export expands it into: displayName, primaryEmail, employeeId, department, jobTitle, inactive, location, hireDate, managerDisplayName, managerPrimaryEmail, managers. Hidden columns are not exported — toggle them on via the column picker first if you need them.

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Customer-training workspaces

If Juno set up your organization to train customers instead of employees, Juno hides the employee-only parts of the platform so admins and learners only see what applies. You don’t need to turn anything off. Some wording changes too. For example, the Company Academy appears as the Training Center.
Juno sets the workspace type for your organization. If you’re not sure which type you have, ask Juno support.

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Roles

Area admins (People, Content, Budget, and more) get admin-level access scoped to one area. See Permissions and Roles & Security.
Last modified on October 7, 2026