Managing Users

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The users table

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Top-bar actions

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Adding a user

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The user detail page

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User actions menu

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Edit user dialog

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Update users from CSV

1. Upload file — .xlsx or .csv.
2. Map columns — match each spreadsheet column to a user field (displayName, primaryEmail, phoneNumber, role, department, location, jobTitle, modules, employeeId, managerId, userType, hireDate, custom attributes).
3. Migration policy — pick how conflicts are resolved (overwrite, skip, append for list-typed fields).
4. Preview — review the diff before applying.

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Bulk deactivate users from Excel/CSV

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What it does

• Reads email addresses from one column of an .xlsx or .csv file.
• Matches them to users in your tenant case-insensitively by primaryEmail.
• Sets inactive: true on each matched, currently-active user (same effect as the per-user Deactivate User action — sign-in is blocked, data is preserved, and the user’s effective role becomes BLOCKED).
• Skips users that are already inactive and reports emails that don’t match any user.

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Limits and safeguards

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Wizard steps

1. Upload file — drop in an .xlsx or .csv. Juno treats the first row as a header. Optionally check Allow Juno internal emails before uploading.
2. Pick the email column — if the file contains more than one column that looks like emails, select which one to use. Juno skips this step when it detects only one email column.
3. Preview (dry run) — Juno runs a server-side dry run and shows three groups:
   • To deactivate — active users Juno will deactivate, with name and email.
   • Already inactive — matched users that are already deactivated (no-op).
   • Not found — emails with no matching user in the tenant.
4. Confirm — click Deactivate to apply. The result shows deactivatedCount and any failedEmails that errored during the write.

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Example file

email
alex@example.com
sam@example.com
jordan@example.com

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API reference

{
  "emails": ["alex@example.com", "sam@example.com"],
  "allowJunoInternalEmails": false
}

{
  "toDeactivate": [
    { "_id": "…", "primaryEmail": "alex@example.com", "firstName": "Alex", "lastName": "Doe" }
  ],
  "alreadyInactive": [
    { "primaryEmail": "sam@example.com", "firstName": "Sam", "lastName": "Lee" }
  ],
  "notFound": ["jordan@example.com"]
}

{
  "toDeactivate": [ /* … */ ],
  "alreadyInactive": [ /* … */ ],
  "notFound": [ /* … */ ],
  "deactivatedCount": 1,
  "failedEmails": []
}

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Custom attributes

• Visible to managers — appears on the user record for managers viewing their reports.
• Editable by managers — managers can change the value (otherwise read-only for them).

• In the user create / edit form
• As mappable columns in Update Users from CSV
• In the row data (if you add the column via the column picker)

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Search, filter, and sort

• Search — free-text input at the top, matches name / email / employee fields.
• Per-column filter — filter icon in each column header (autocomplete, date range, group picker, role enum, etc.). See the table above for which columns are filterable.
• Sort — click the sort icon on sortable columns (Permission, Last Activity, Skills, User Status, Department, Company).
• Column visibility — the column-picker icon (top bar) toggles optional columns.

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Bulk actions

• Send Invitation Email — sends to all users in the filtered view who are active and have never logged in.
• Bulk Delete Users — Juno-support tool; uploads a file of user IDs, previews, then deletes.
• Deactivate Users from Excel/CSV — Juno-support tool; uploads an email list, previews matches, then deactivates.
• Update Users from CSV — described above.

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Export

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Roles