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Overview

When viewing Training Analytics, select one or more learners in the table — action buttons appear in the toolbar. Which actions are available depends on the content type and the selected learners’ state. Select learners → choose action → confirm

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Action availability

ActionCourseQuizSCORMJourneySurveyWhen available
Remove users✓✓✓✓✓Always
Mark as completed✓-✓--Non-completed learners selected
Submit for learners-✓---Non-completed learners selected
Release results-✓---Graded but results not yet released
Add attempt-✓---Exhausted attempts + didn’t pass
Adjust grade-✓---Submitted learners
Allow editing-✓---Submitted learners
Reset progress✓✓✓--Started learners
Set due date✓✓✓✓-Non-completed learners selected
Notify✓✓✓✓✓Learners selected

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Actions reference

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Remove users

Unenrolls selected learners from the training. Available for all content types, regardless of learner state.
1

Select learners

Check one or more learners in the analytics table.
2

Click Remove users

Click Remove users in the action toolbar.
3

Confirm

Review the count of affected learners and confirm.

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Mark as completed

Force-completes selected learners. Learners who already completed are skipped (the dialog shows the skipped count).
1

Select non-completed learners

Check one or more learners who haven’t completed.
2

Click Mark as completed

Click Mark as completed in the action toolbar.
3

Confirm

Review the count and confirm.
This permanently marks learners as completed regardless of their actual progress. Use with caution.
Available for courses and SCORM content only.

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Release results

Reveals quiz grades to selected learners. Only appears for quizzes configured with grade reveal set to “Let me choose when to send results” — and only for learners whose quiz has been graded but results not yet released.
1

Select graded learners

Check learners whose results haven’t been released yet.
2

Click Release results

Click Release results in the action toolbar.
3

Confirm

Confirm to release grades to the selected learners.
Only available for quizzes with grade reveal set to “Let me choose when to send results.”

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Add attempt

Gives selected learners one additional quiz attempt. A notification is automatically sent to affected learners. Only available when the selected learners have:
  • Used all their allowed attempts
  • Not passed the quiz
  • Been graded
1

Select learners who exhausted attempts

Check learners who failed and have no remaining attempts.
2

Click Add attempt

Click Add attempt in the action toolbar.
3

Confirm

Confirm — learners receive a notification about the extra attempt.

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Adjust grade

Manually change the score for submitted quiz learners.
1

Select submitted learners

Check one or more learners who have submitted the quiz.
2

Click Adjust grade

Click Adjust grade in the action toolbar.
3

Enter new grade

Enter the new score and confirm.

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Allow editing

Lets learners re-edit and resubmit their quiz after submission. A notification is automatically sent to affected learners.
1

Select submitted learners

Check one or more learners who have submitted the quiz.
2

Click Allow editing

Click Allow editing in the action toolbar.
3

Confirm

Confirm — learners receive a notification that they can now re-edit.

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Reset progress

Clears all progress, attempts, scores, and records for selected learners. Only available for learners who have started the content.
1

Select started learners

Check one or more learners who have started the content.
2

Click Reset progress

Click Reset progress in the action toolbar.
3

Confirm

Review the warning and confirm.
This permanently deletes all progress data — including all attempt history for quizzes. This action cannot be undone.
Available for courses, quizzes, and SCORM content. Not available for Journeys or surveys.

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Set due date

Set, update, or remove due dates for selected learners. Learners who already completed are skipped.
1

Select non-completed learners

Check one or more learners who haven’t completed.
2

Click Set due date

Click Set due date in the action toolbar.
3

Choose a date or remove

Pick a calendar date, or check “Remove due date instead” to clear existing due dates.
4

Confirm

Confirm to apply the due date change.
Requires the due-date feature to be enabled for your organization. For Journeys, requires the Journey due-date feature flag.

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Submit for learners

Auto-submits the quiz on behalf of selected learners who haven’t completed it.
1

Select non-completed learners

Check one or more learners who haven’t submitted the quiz.
2

Click Submit for Learners

Click Submit for Learners in the action toolbar.
3

Confirm

Confirm to submit on their behalf.
Requires the “Submit quiz for learners” feature flag to be enabled.

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Notify

Send a notification or reminder to selected learners with an optional custom message.
1

Select learners

Check one or more learners.
2

Click Notify

Click Notify in the action toolbar.
3

Add message (optional)

Optionally write a custom message to include in the notification.
4

Send

Confirm to send the notification.
Requires the analytics notify feature flag to be enabled.
Last modified on April 27, 2026