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Overview

When viewing Training Analytics, select one or more learners in the table — action buttons appear in the toolbar. Which actions are available depends on the content type and the selected learners’ state. Select learners → select action → confirm The same actions work in the new Learners table, including on learners you reach by grouping or by a suggested view such as Overdue. From an Insight Dashboards number, select a content in the Behind this number panel to open its Learners tab already filtered, then use these actions.

Action availability


Actions reference

Remove users

Unenrolls selected learners from the training. Available for all content types, regardless of learner state. Removing follows the same rules as assigning: you see Remove users only if you can assign the unit, and you can remove only people you could assign. A manager who assigns to their team removes only their team. See Who can assign learning.
1

Select learners

Check one or more learners in the analytics table.
2

Click Remove users

Click Remove users in the action toolbar.
3

Confirm

Review the count of affected learners and confirm.

Mark as completed

Force-completes selected learners. Learners who already completed are skipped (the dialog shows the skipped count).
1

Select non-completed learners

Check one or more learners who haven’t completed.
2

Click Mark as completed

Click Mark as completed in the action toolbar.
3

Confirm

Review the count and confirm.
This permanently marks learners as completed regardless of their actual progress. Use with caution.
Available for courses and SCORM content only.

Release results

Reveals quiz grades to selected learners. Only appears for quizzes configured with grade reveal set to “Let me choose when to send results” — and only for learners whose quiz has been graded but results not yet released.
1

Select graded learners

Check learners whose results haven’t been released yet.
2

Click Release results

Click Release results in the action toolbar.
3

Confirm

Confirm to release grades to the selected learners.
Only available for quizzes with grade reveal set to “Let me choose when to send results.”

Add attempt

Gives selected learners one additional quiz attempt. A notification is automatically sent to affected learners. Only available when the selected learners have:
  • Used all their allowed attempts
  • Not passed the quiz
  • Been graded
1

Select learners who exhausted attempts

Check learners who failed and have no remaining attempts.
2

Click Add attempt

Click Add attempt in the action toolbar.
3

Confirm

Confirm — learners receive a notification about the extra attempt.

Adjust grade

Manually change the score for submitted quiz learners.
1

Select submitted learners

Check one or more learners who have submitted the quiz.
2

Click Adjust grade

Click Adjust grade in the action toolbar.
3

Enter new grade

Enter the new score and confirm.

Allow editing

Lets learners re-edit and resubmit their quiz after submission. A notification is automatically sent to affected learners.
1

Select submitted learners

Check one or more learners who have submitted the quiz.
2

Click Allow editing

Click Allow editing in the action toolbar.
3

Confirm

Confirm — learners receive a notification that they can now re-edit.

Reset progress

Clears all progress, attempts, scores, and records for selected learners. Only available for learners who have started the content.
1

Select started learners

Check one or more learners who have started the content.
2

Click Reset progress

Click Reset progress in the action toolbar.
3

Confirm

Review the warning and confirm.
This permanently deletes all progress data — including all attempt history for quizzes. This action cannot be undone.
Available for courses, quizzes, and SCORM content. Not available for Journeys or surveys.

Set due date

Set, update, or remove due dates for selected learners. Learners who already completed are skipped.
1

Select non-completed learners

Check one or more learners who haven’t completed.
2

Click Set due date

Click Set due date in the action toolbar.
3

Select a date or remove

Pick a calendar date, or check “Remove due date instead” to clear existing due dates.
4

Confirm

Confirm to apply the due date change.

Submit for learners

Auto-submits the quiz on behalf of selected learners who haven’t completed it.
1

Select non-completed learners

Check one or more learners who haven’t submitted the quiz.
2

Click Submit for Learners

Click Submit for Learners in the action toolbar.
3

Confirm

Confirm to submit on their behalf.
This action may not be enabled for your organization.

Notify

Send a notification or reminder to selected learners with an optional custom message.
1

Select learners

Check one or more learners.
2

Click Notify

Click Notify in the action toolbar.
3

Add message (optional)

Optionally write a custom message to include in the notification.
4

Send

Confirm to send the notification.
This action may not be enabled for your organization.

Last modified on October 8, 2026