Competencies & Skills

What are competencies?

Competencies are the behavioral and technical capabilities your organization values — things like “Communication”, “Leadership”, “Technical Problem Solving”, or “Customer Focus”. Your admin defines the competency framework. Each competency has level descriptions that describe what “good” looks like at different stages of your career.

How competencies are organized

Concept	What it is	Example
Competency Category	A grouping of related competencies	”Technical Skills”, “Soft Skills”, “Leadership”
Competency	A specific capability	”Communication”, “Data Analysis”
Levels	Descriptions of proficiency at each stage	Level 1: “Communicates clearly in writing” → Level 4: “Influences org-wide communication strategy”

Each competency has two sets of level descriptions:

Individual Contributor — what’s expected for IC roles
Managerial — what’s expected for people-leadership roles

This means the same competency (“Communication”) has different expectations depending on whether you’re on an IC or management track.

Skills

Skills are more granular than competencies — specific abilities you can develop. Skills are:

Linked to competencies (e.g. “Public Speaking” skill under “Communication” competency)
Linked to positions (each career path position lists required skills)
Tracked with levels (1–5) in your goals

When you add skills to a goal, you set a target level and track your progress over time.

Assessments

Your organization may use competency assessments to evaluate where you stand: Self-assessment:

You rate yourself on each competency relevant to your role
Helps identify your own strengths and development areas

Manager assessment:

Your manager evaluates you on the same competencies
Provides an external perspective on your performance

Assessment results help identify gaps between where you are and where your position (or target position) expects you to be. These gaps feed into your Personal Development Plan.

How it all connects

Competency Framework (admin-defined)
└── Competency Categories
    └── Competencies (with IC + Managerial levels)
        └── Skills (with target levels)
            └── Linked to Positions (Career Paths)
                └── Feeds into Goals & PDP

Career Paths define which competencies and skills each position requires
Goals let you target specific skills and track levels
PDP shows you what to develop based on your position’s requirements
Assessments reveal gaps between current and expected levels

Learning

Budget, Requests & Vouchers

Development & Goals

Surveys

Events & Calendar

Collaboration

AI Features

What are competencies?

How competencies are organized

Skills

Assessments

How it all connects

​What are competencies?

​How competencies are organized

​Skills

​Assessments

​How it all connects

What are competencies?

How competencies are organized

Skills

Assessments

How it all connects