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What is a Journey?

A Journey is a curated sequence of learning content organized around a topic, role, or skill. Instead of taking individual courses, a Journey guides you through a structured, progressive learning experience. Journeys appear in:
  • The Company Academy (internal catalog)
  • The On-Demand Catalog (if configured)
  • My Learning once enrolled

Structure

A Journey contains one or more steps — each step can be a course, quiz, video, article, or other content type.
If sequential mode is enabled, you must complete each step before the next becomes available. Otherwise, you can access steps in any order.

Enrolling

When you start a Journey, Juno enrolls you and opens the first step right away so you can begin learning without an extra click.

Completing a Journey

When you finish all steps in a Journey, it’s marked Completed in My Learning.

Certificates

If your organization has configured certificates for the Journey, you’ll receive one on completion. Certificates can be downloaded as PDF from My Learning.

Choose a certificate template

In the Journey editor, select Manage Certificates. A green check on the button means the Journey already has a certificate.
  1. The Manage Certificates dialog opens on a grid of certificate designs. Select one. The template you chose is outlined, so you can tell which one is selected.
  2. Select Next. It stays disabled until you choose a template, and hovering over it says Select a Template.
  3. Fill in the certificate on the next screen, then select Save.
If the Journey already has a certificate, the dialog opens on that second screen. Select Templates center to go back and pick a different template. The one in use is outlined. When the Journey already has a certificate, Save asks you to confirm. Saving overwrites the existing certificate, and learners who already completed the Journey get the new one when they next return to Juno.

Resuming a Journey

Open My Learning and click the Journey card to resume. Juno takes you to the next incomplete step automatically — the same behavior applies the first time you start a Journey.
In sequential mode, if a step isn’t available yet, you need to complete the previous step first.

Step button states

The button on each Journey step changes to reflect where you are in that step: The Pending review state appears on steps that include question types requiring manual or AI validation — such as open-text answers, file uploads, and recordings — until a validator releases your results. In sequential Journeys, a step in Pending review does not block the next step from unlocking once the validator approves it.

Learner view tabs

When you open a Journey as a learner, the top of the page has tabs that group the Journey’s content:

Meetings count badge

The Meetings tab shows a small numeric badge next to its label indicating how many upcoming meetings are scheduled for the Journey. It updates automatically as meetings are added, removed, or pass.
  • The badge only counts upcoming meetings — past sessions are not included.
  • If there are no upcoming meetings, no badge is shown.
  • If the Journey has no meetings at all, the Meetings tab is hidden.
Use the badge as an at-a-glance reminder of how many live sessions you still have ahead of you in the Journey.

Tracking progress in the sidebar

While you’re inside a Journey, the left sidebar lists every step in order. Each step shows a completion indicator so you can see at a glance how far along you are without leaving the step you’re on. Hover over a step in the sidebar to see a preview tooltip with the step title, type, and current progress.
Progress is calculated per step from the sections inside that step. Steps that don’t have sections — for example a single video, an external SCORM package, or an event — show a not-started or completed state only, without a percentage.
The indicator updates in real time as you move through sections, so you can use the sidebar to jump back to a step you’re partway through and pick up exactly where you left off.
Once you complete the Journey, the sidebar marks every section in every step as completed — even sections you opened before completion tracking was available. You see a clean, fully checked-off view when you revisit a finished Journey.

Learner view

When you open a Journey, the learner view displays your organization’s logo in the top bar alongside the Journey title and tabs. The branded header keeps the workspace consistent with the rest of Juno as you move between steps. If your organization hasn’t configured a logo, the top bar falls back to the Journey title only. Admins can upload or update the logo from tenant branding settings — see Settings & Customization.

Creating a Journey

1

Open the creation menu

Click + and select Journey — or browse pre-built Journey Templates for inspiration.
2

Add a title and description

Set the Journey name, description, and thumbnail.
3

Add steps

Add steps from any of the supported types (see below). Drag to reorder.
4

Configure settings

Enable sequential mode, attach a certificate, set due dates, set audience.
5

Publish

Publish to make the Journey available in the catalog.

Step types

A Journey step can be any of:
  • Course (with rich text editor, media, and embeds)
  • Quiz
  • SCORM file (from external providers)
  • Assignment
  • Blog Post, Video, Audio, or File (see Add a step — these may not be enabled for your organization)
  • Reusable content (linked content from another Journey or Course — see Reuse vs duplicate)
  • Live Event or scheduled meeting
  • Certificate (typically as the final step)

Add a step

In the new Journey editor, select Add step below the last step. A list titled Add a step groups step types under Create and Upload, and ends with a Reuse row for content you already have. The grouped list belongs to the new Journey editor, which may not be enabled for your organization. In it, Blog Post, Video, File, and Audio appear only when the newer Journey step types are on. Task appears when they are on, and in some organizations without them. LTI tool appears when LTI is on, and SCORM appears when you can upload SCORM content.

Blog Post steps

A Blog Post step is a single rich-text post that learners read inside the Journey.
1

Add the step

Select Add step, then Blog Post under Create.
2

Write the post

Juno creates a post called Untitled post, adds it to the Journey, and opens the editor right away. There is no setup dialog. Write the post and select Save.
A Blog Post has no separate publish step. Learners can see it as soon as it is in the Journey. They read it with the Journey’s step list beside it, and move on with Next Step, or Finish Step on the last step.

Video, audio, and file steps

Use Video, Audio, or File steps to put media straight into a Journey without building a course around it.
1

Choose the step

Select Add step, then Video, Audio, or File under Upload. A dialog opens: Add video, Add audio, or Add file.
2

Pick a source

Choose where the media comes from. The tabs depend on the step.
3

Add a title and description

The title is required. A description is optional.
4

Create

Select Create. The step is added to the end of the Journey.
Embed takes an iframe embed code. Drive offers Google Drive and OneDrive. The Upload and Record tabs appear only if you can upload that kind of content.

Require full watch

On a video step, select Require full watch to stop learners from skipping ahead. Finish unlocks at the end of the video. Learners pick up where they stopped, and once they reach the end the normal player controls come back, so rewatching is free. The setting is offered for videos that Juno can measure, such as an uploaded or linked video. It is not offered for a pasted embed code.

What learners see

Learners see the step’s title and description with the media. A file that Juno can’t preview in the page shows This file type can’t be previewed here. Download it to open. with an Open or Download button.

Edit a step

Open the step to change its title or description, or to replace the media with Replace video, Replace audio, or Replace file. Select Save to keep your changes, or Revert to saved to undo them. If learners are already enrolled, Juno asks Save changes? and tells you how many learners are enrolled. Saving makes the change live for them right away, so select Save & go live only when you are ready.

Journeys shared from another workspace

If your organization shares Journeys between workspaces, a Journey shared into your workspace shows learners the content of each step’s sections and their own step statuses, the same as in the workspace that owns it. For how admins share Journeys, see Content Management. This may not be enabled for your organization.

Sequential vs flexible ordering

Toggle this in the Journey’s General Settings.

Manage panel

Once a Journey is created, the Manage view (creator/editor only) has five tabs:

Sharing — roles & permissions

The Share button opens role-based assignment: Editors and Collaborators are also called co-creators — see content management.

Preview as a learner

Click Preview in the Manage panel to see the Journey from a learner’s perspective before publishing — verifies sequencing, locked-step messaging, and certificate flow.

Automation on Journeys

Journeys support the same automation actions as other content (assign, nudge, notify, re-assign for recurring training, post-completion survey). See Automations.
Last modified on October 6, 2026