How certificates work
Certificates are awarded when you complete a Journey that has a certificate configured. Not every Journey has one — it depends on your organization’s setup. A single Course has no Juno certificate. If your organization uses Accredible, an automation can issue an Accredible certificate when you complete a Course.Earning a certificate
1
Complete all required steps
Finish all the steps in a Journey that has a certificate attached.
2
Certificate issued automatically
Juno issues the certificate. A dialog appears where you can download it immediately.
3
Saved to your profile
The certificate is saved and accessible anytime from My Learning.
Viewing your certificates
Find your earned certificates in My Learning under completed items.Downloading
Click any certificate to view and download as PDF. The certificate includes:- Your name
- The Journey title
- Completion date
- Expiration date (if the certificate expires)
- Issuing authority (your organization)
- Organization logo (if configured)
Certifications on your profile
Your profile has a Certifications tab. It lists the certificates you earned in Juno and any you added yourself. To open it, select your avatar, open your profile, and select Certifications. In some organizations the profile tabs may not be enabled. Each card shows the issuing authority, the title, the Issue Date, the Expiration date, and the Certification Number. It also shows the link, related skills, and attached files when they exist.Expiration status
When a certificate has an expiration date, its card shows a status chip.
Certificates without an expiration date show no status. Expired certificates stay on your profile.
Juno doesn’t send expiration reminders. Check the status on your profile, and renew a certificate before it expires.
Add a certification you earned elsewhere
On your own profile, select the + icon on the Certifications tab to open Add Certification.1
Describe the certification
Enter the Certification Authority and Certification Name. You can also add a Certification URL and Certification Number.
2
Set the dates
Enter the Issue Date and the Expiration date. If it never expires, select This certification does not expire.
3
Add context and proof
Add Additional Information and Related Skills, and use Attach a file to upload a copy of the certificate. Select Save.
Creating certificates
1
Create a certificate template
Configure layout, background, title, subtitle, colors, and organization logo.
2
Set an expiration (optional)
Under Expiration Date, choose No expiration date or Expiration date. For an expiration date, pick an Expiration time (from 6 months to 10 years after Juno issues the certificate), a Custom date, or both. If you set both, the earlier date applies.
3
Link to a Journey
In the Journey editor, select Manage Certificates to attach the certificate to the Journey. See Choose a certificate template.
4
Automatic issuance
Certificates are automatically issued when learners complete the Journey. Each certificate keeps the expiration date calculated on the day it was issued.