How certificates work
Certificates are awarded when you complete a Journey or Course that has a certificate configured. Not all content has certificates — it depends on your organization’s setup.Earning a certificate
Complete all required steps
Finish all courses/units in a Journey, or complete a Course with a certificate attached.
Certificate issued automatically
Juno issues the certificate. A dialog appears where you can download it immediately.
Viewing your certificates
Find your earned certificates in My Learning under completed items.Downloading
Click any certificate to view and download as PDF. The certificate includes:- Your name
- The Journey/course title
- Completion date
- Issuing authority (your organization)
- Organization logo (if configured)
Certificate expiration
Some certificates have an expiration period. Check the certificate details for validity. Expired certificates remain in your profile but are marked as expired.Creating certificates
Create a certificate template
Configure layout, background, title, subtitle, colors, and organization logo.
Link to a Journey or Course
Attach the certificate to the content. Set an optional expiration period.