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What is the Knowledge Hub?

The Knowledge Hub (/knowledge-hub) is a company-wide repository for discovering all published learning content — courses, videos, documents, and channel collections. The same library sits under the banner of your Company Academy.

Browsing

  • Pinned channels — a row of channels your admins pinned, above the content
  • All content — every published course and unit
  • Search — semantic search by topic, keyword, or skill
Archived learning is hidden here by default. Admins can find it with the Status filter. See Archived learning.

Pinned channels

Admins pin channels so everyone can reach them from the top of the Knowledge Hub. The row hides while you search. Each channel shows its icon and name. A badge shows how many items were added in the last week. If you are not an admin, hover over a public channel and select the bell to subscribe or unsubscribe. The row adjusts to how many channels are pinned:

Manage the row

Admins see a pencil button at the end of the row. Select it to edit:
  • Reorder — drag channels. The hint reads “Drag channels to reorder them”
  • Add — select +, search for a channel, and pick it
  • Unpin — select the X (Unpin channel) on a channel
Select the button again to finish. When no channels are pinned yet, admins who manage channels see a short card, “Start organizing your company knowledge”, with a prompt to pin channels. You can also pin a channel from inside it. See Channels.

Filters

in and not in are followed by your organization’s name for its academy, such as in Company Academy. Archived shows with a count, on its own or together with another status.

Role-based visibility

  • Learners — all published content for their role
  • Managers — same as learners plus team content
  • Admins — all content including unpublished drafts, and archived content through the Status filter
Last modified on October 6, 2026