What are channels?
Channels are curated content collections organized around a theme, team, or initiative. They group courses, articles, and documents for easy discovery. Access them at Channels (/channels).
Inside a channel
- Overview — a welcome page with a custom description, goals, or quick links for the channel
- Content — courses and units organized by topics
- Topics — hierarchical categories within the channel
- Members — who has access
Channel overview
The Overview is a customizable landing page that members see when they open a channel. Use it to explain the channel’s purpose, highlight featured content, link to important resources, or set expectations for new members.
When to use it:
- Onboarding new members to a team or topic-specific channel
- Pinning ground rules, goals, or schedules at the top of a channel
- Linking to a kickoff video, syllabus, or external resource
Configure the overview:
- Open the channel
- Go to channel settings → Advanced settings
- Edit the Overview field with a description, instructions, or links
- Save
The overview appears at the top of the channel for all members. Update it any time as the channel evolves.
Channel types
| Type | Visibility |
|---|
| Public | All users in your organization |
| Private | Invited members only |
Creating a channel
- Go to Channels → Create Channel
- Set name, description, and icon
- Configure privacy (public/private)
- Add members — manually or by group
- Start adding content
Roles
| Role | Capabilities |
|---|
| Creator | Full control, can delete channel |
| Admin | Invite members, add/remove content |
| Member | View content; may contribute if channel policy allows |
Member management
You can grow a channel’s audience after it’s created from the Members tab.
- Manual invite — add users individually by name or email
- Invite a group — pick one or more groups and every current and future member gains access
- Auto-assign — optionally include all users in the org
Invite a group to a channel
Use this when you want a whole team, department, or cohort to follow a channel without picking users one by one. Anyone you add to the group later automatically gains channel access.
- Open the channel and go to Members → Invite
- Select the Groups tab in the invite dialog
- Search for and select the groups you want to add
- Select the role to assign (Member or Admin)
- Select Invite to send the invitations
Group-based invites stay in sync with the group. Remove a user from the group and they lose channel access on the next sync, unless they were also invited directly.
Slack integration
Channels can connect to a Slack channel for cross-posting. Contact your admin to enable this integration.
Pinned channels
Pin your favorite channels for quick access from the Knowledge Hub. 
