What are channels?
Channels are curated content collections organized around a theme, team, or initiative. They group courses, articles, and documents for easy discovery. Access them at Channels (/channels).
Inside a channel
- Content — courses and units organized by topics
- Topics — hierarchical categories within the channel
- Members — who has access
Channel types
| Type | Visibility |
|---|
| Public | All users in your organization |
| Private | Invited members only |
Creating a channel
- Go to Channels → Create Channel
- Set name, description, and icon
- Configure privacy (public/private)
- Add members — manually or by group
- Start adding content
Roles
| Role | Capabilities |
|---|
| Creator | Full control, can delete channel |
| Admin | Invite members, add/remove content |
| Member | View content; may contribute if channel policy allows |
Member management
- Manual invite — add users individually
- Group-based — link a group; all members get access
- Auto-assign — optionally include all users in the org
Slack integration
Channels can connect to a Slack channel for cross-posting. Contact your admin to enable this integration.
Pinned channels
Pin your favorite channels for quick access from the Knowledge Hub. Last modified on April 15, 2026
