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Connect your organization’s Accredible account and let an automation issue an Accredible certificate each time a learner completes a piece of learning. The certificate is also added to the learner’s certificates in Juno.
The Accredible integration is turned on per organization. If you don’t see the Accredible API Key section or the Issue an Accredible certificate action, contact your Juno account team to enable it. Each organization uses its own Accredible account and API key.

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Connect Accredible

Open Settings → Migrations and find the Accredible API Key section.
1

Choose the environment

Select Production or Sandbox. Keys are environment-specific — a sandbox key is rejected by the production API, and a production key by the sandbox.
2

Enter your API key

Paste your key into the Accredible API key field.
3

Save

Select Save API key. Juno stores the key and the selected environment together.
Your key is stored encrypted and never shown back to you. Once saved, the section shows A key is configured — enter a new one to replace it and the saved environment. To change key or environment, enter the matching key and select Update API key.
Juno doesn’t check the key when you save it. If the Certificate template list in your automation is empty, the key or environment is probably wrong — replace it with a key that matches the selected environment.

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Issue certificates with an automation

Accredible certificates are issued from a unit’s automation, using the Completed their training trigger.
1

Open the unit's automations

Open a course, Journey, SCORM unit, or survey and select Automation in the unit header.
2

Set who and when

Choose which learners the automation targets, then pick the Completed their training trigger.
3

Choose the action

Select Issue an Accredible certificate. This action only appears once an API key is saved.
4

Pick a certificate template

Choose a Certificate template — the list shows the groups in your Accredible account. Optionally set an Expiration date (optional); past dates can’t be picked.

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What happens when a learner completes

When a learner who matches the automation completes the unit, Juno sends Accredible their display name and primary email, together with the certificate template and expiration date you chose. If Accredible issues the credential, Juno adds it to the learner’s certificates, titled with the credential name and linked to the certificate hosted by Accredible. The issuer shows as Accredible - [your organization’s name].
  • Once per learner. Each automation runs once for each learner. Completing the unit again doesn’t issue a second certificate from the same automation.
  • No automatic retry. If Accredible rejects the request — for example, a wrong key or environment — no certificate is issued, and the automation isn’t retried for that learner.

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Troubleshooting

Last modified on September 22, 2026